Employers & hiring managers
Scalable recruitment with coached, retention-focused talent for healthcare, logistics, and office teams.
- Pre-screened, job-ready candidates
- 90-day follow-up after placement
Work Coach Group
Where talent meets opportunity
We are a modern, scalable solution that links coached job seekers with employers who need reliable, ready-to-work talent across healthcare, logistics, and office teams.
Bridging the two-sided struggle
Companies struggle to find reliable entry-level talent. Deserving individuals struggle to find a path in. Work Coach Group builds the bridge with coaching on both sides of the hire.
For staffing and corporate partners, we operate on Efficiency Through Innovation: employees who are trained, coached, and ready to contribute, boosting retention and reducing costly turnover.
Learn about our approach
30+
Team members onboarded in 1.5 years
$537,000+
Sales generated across two contracted companies
- 10,741 phone interactions
- 27 sales agents led
- 2023–2025 consistent results
Ways we move forward together
Choose the pathway that fits you, whether you are hiring, job searching,
or building skills for your next chapter.
Healthcare JobsClinical & support roles with coaching-backed onboarding.
Industrial & WarehouseReliable crews for production, logistics, and fulfillment.
Office & AdminCustomer-facing and back-office talent ready on day one.
Hire TalentRecruitment services built for retention and readiness.
ServicesWorkplace experience, employment support, and Pre-ETS / youth programs.
Workforce SolutionsCustom programs and community partnerships that last past day one.
News & updates
Service changes, hiring events, and resources from the Work Coach Group team.
Healthcare hiring surge continues
Clinics and care facilities are expanding coached CNA and support staff pipelines across Pierce County.
Read updateStatement of Purpose
Read how Work Coach Group bridges workforce potential and organizational excellence for partners and employers.
Read the SOPNew training cohorts forming
Workshops and partner programs help job seekers build digital literacy and industry credentials.
Explore trainingWhole-career support
Workforce expertise
Coached people for the roles you actually need to fill: healthcare, logistics, and office teams, plus recruitment, training, and partnerships that last past day one.
Healthcare
CNAs, clinic support, and hospital roles with compliance-aware onboarding.
Healthcare TalentLogistics
Warehouse, production, and delivery crews with safety-first coaching.
Industrial hiringOffice
Customer service, admin, and professional support talent ready on day one.
Office & adminRecruitment
Intake through retention check-ins, with reporting you can share internally.
Hire TalentTraining
Pathways that map credentials to open jobs, not generic coursework.
View trainingPartnerships
Community programs and hiring pipelines built with agencies and partners.
Become a partnerReviews
Stories from the field
Employers and job seekers share how coached connections create lasting results.
- 92% employer satisfaction
- 78% stronger interview confidence
- 65% still in role after 90 days
Read the case noteWork Coach Group helped us fill critical shifts with candidates who actually stayed and showed up ready.
Job seeker servicesInterview coaching gave me confidence. Within weeks I had offers in healthcare administration.
Explore trainingTraining partners mapped my goals to a real wage, exactly the guidance I needed.
Read the case overviewIn 1.5 years we onboarded 30+ sales professionals, led a team of 27, and generated $537,000+ across two telecommunications contracts.
Our community
Who we serve
Employers, job seekers, and community partners across Washington. Pick the path that fits you.
Job Seekers & career changers
Resume, interview, and placement support with dignity and clarity, from first conversation to first paycheck.
- Coaching that maps to real openings
- Training and certification pathways
Agencies & community partners
Partnership agreements, hiring events, and shared pipelines with schools, DVR, and workforce programs.
- Clear roles and outcome reporting
- Events and referral partnerships
Work Coach Group is a subsidiary of Jornis Community Engagement PLLC. Programs may involve third-party partners; eligibility varies. This site provides general information, not legal, medical, or financial advice. Privacy policy
Home / About Work Coach Group
About Work Coach Group
We see the two-sided struggle: companies cannot find reliable entry-level talent, and deserving individuals cannot find a path in. Our vision is to build that bridge.
Work Coach Group facilitates a streamlined connection, offering career support to link untapped talent with economic opportunities. This ensures businesses have access to dedicated candidates, fostering thriving professional relationships.
For our staffing and corporate partners, we operate under a core value of Efficiency Through Innovation. We have built a system that does more than fill seats. It provides employees who are trained, coached, and ready to contribute, dramatically boosting retention.
Earned trust matters. We provide transparent reporting and data-driven results so partners can see the value we deliver, from time-to-fill to 90-day retention.
Our mission
Connect coached talent with employers who invest in people, creating economic mobility and stronger teams.
Our promise
Respectful coaching, clear communication, and partnerships built for the long term.
Visit us by appointment at 401 Broadway, Tacoma, WA. Call (985) 250-0878 or email info@workcoachgroup.com.
Home / Services
Services
What services do you provide? Work Coach Group organizes offerings into three groups so visitors can find the right starting point quickly.
Workplace Experience covers how we evaluate and provide workplace experience. Employment Services covers placement, retention, and independent living supports. Pre-ETS / Youth Services stays separate because youth programming is not combined with adult employment categories.
Workplace Experience
Trial Work Experience, Community Based Assessment, informational interviews, and work-based learning.
View workplace experienceEmployment Services
Job Placement, Job Retention, and Independent Living (IL) Services connected to work and independent functioning.
View employment servicesPre-ETS / Youth Services
Pre-ETS, Youth Services, and Parent Resources for students and families exploring work.
View youth servicesHome / Services / Workplace Experience
Workplace Experience
These services evaluate interests, abilities, barriers, and needed supports in real or structured work settings.
Trial Work Experience (TWE)
Structured work experience used to evaluate abilities, capacity, interests, and needed supports.
Community Based Assessment (CBA)
A realistic workplace assessment of interests, abilities, barriers, and needed supports.
Informational Interview
Career exploration through conversations with people in a specific career area. This is not a job interview.
Work-Based Learning / Workplace Readiness
Youth work exploration and readiness services focused on workplace skills, activities, and preparation.
Home / Services / Employment Services
Employment Services
Placement, retention, and independent living supports that help customers pursue, obtain, and keep competitive employment.
These services can overlap with youth and adult populations. They stay in Employment Services rather than a combined adult-and-youth category.
Job Placement
Helping customers pursue and obtain competitive employment.
Job Retention
Authorized support after employment to help the customer maintain their work.
Independent Living (IL) Services
Services addressing independent-living barriers connected to employment and independent functioning.
Home / Services / Pre-ETS / Youth Services
Pre-ETS / Youth Services
Youth and Pre-Employment Transition Services stay in their own category, separate from Employment Services.
Pre-ETS
Pre-Employment Transition Services that help students explore careers, practice workplace skills, and prepare for next steps after school.
Youth Services
Coaching and work-readiness support for youth who are building experience, confidence, and a plan toward employment.
Parent Resources
Information for families supporting a student through Pre-ETS, workplace readiness, and career exploration. This is not a job-application page.
Washington DVR publishes Pre-ETS information for families and students. Review the DVR & Pre-ETS PDF or talk with our team.
Home / How We Work
How We Work
Standard operating procedures keep every placement consistent, compliant, and centered on the candidate experience.
Our SOP outlines how Work Coach Group recruits, coaches, and supports talent from first contact through early employment check-ins. The latest refresh was posted November 23, 2025 with service-change notes.
Recruitment lifecycle
- Employer intake & role profiling
- Sourced & coached candidate pipeline
- Interview coordination & feedback
- Offer support & onboarding check-ins
- 30/60/90-day retention touchpoints
Coaching standards
Every job seeker receives guidance on resume presentation, interview practice, and workplace expectations. When training is required, we align curricula with employer competencies before placement.
Process documents are available to active partners upon request. Contact your Work Coach Group representative or submit a service request.
Home / Statement of Purpose
Strategic Workforce Solutions
Statement of Purpose
Bridging the gap between workforce potential and organizational excellence
Statement of Purpose
We see the two-sided struggle: companies cannot find reliable entry-level talent, and deserving individuals cannot find a path in. Our vision is to build that bridge.
Work Coach Group facilitates a streamlined connection, offering career support to link untapped talent with economic opportunities. This ensures businesses have access to dedicated candidates, fostering thriving professional relationships.
For our staffing and corporate partners, we operate under a core value of Efficiency Through Innovation. We have built a system that does more than fill seats. It provides employees who are trained, coached, and ready to contribute, dramatically boosting retention.
Earned trust matters. We provide transparent reporting and data-driven results so partners can see the value we deliver, from time-to-fill to 90-day retention.
Areas of Expertise
Program Excellence
Consistent coaching, intake, and placement practices that keep every engagement centered on the candidate and the employer.
Talent Acquisition Strategy
Recruitment that emphasizes readiness and retention for Healthcare Talent, logistics, and office roles.
Workforce Development
Workplace experience, training pathways, and youth programming that map learning to real work.
Service Models
Strategic Consulting
Role profiling, pipeline design, and workforce planning with employers and community partners.
Placement Programs
Coached candidate pipelines from intake through interview support and 30/60/90-day retention check-ins.
Partnership & Implementation
Shared referral pathways, reporting cadence, and community program delivery with a clear Statement of Purpose.
Value Proposition
Partners and job seekers measure results in satisfaction, confidence, and retention.
- 92% employer satisfaction
- 78% stronger interview confidence
- 65% still in role after 90 days
Engage With Me
Tell us how you want to work together: hiring, workplace experience, employment services, or youth programming.
Home / Recruitment Services
Recruitment Services
Competitive markets demand strategic approaches, not just more applicants.
Work Coach Group delivers recruitment services that emphasize readiness and retention. We love meeting customers in person; visits are by appointment at our Tacoma office.
What you can expect
Coached candidates
Applicants arrive with interview preparation and clear expectations about your workplace culture.
Transparent reporting
Track pipeline stages, fill rates, and early retention with data you can share with leadership.
Faster time-to-productivity
Onboarding support reduces no-shows and early turnover in critical roles.
Industries we support
Healthcare, industrial & warehouse, office & administrative, and hybrid roles across the Puget Sound region.
Home / Request Services
Request Services
Tell us what you need, including training, partnership, coaching, or a service group from the Services section. Our team will respond within two business days.
Home / Workforce Solutions
Workforce Solutions
Industry expertise with coaching at the center so placements last beyond day one.
Whether you need clinical support staff, warehouse crews, or office professionals, Work Coach Group designs workforce solutions around your operating reality, not generic job boards.
Healthcare workforce
CNAs, medical assistants, behavioral health support, and administrative roles with compliance-aware onboarding.
- Shift-based staffing models
- Clinical mentor check-ins
Industrial & logistics
Production, fulfillment, and transportation teams with safety training and attendance coaching.
- Peak-season surge support
- OSHA-aware orientations
Office & admin
Customer service, data entry, and executive support talent with professional skills coaching.
- Remote & hybrid readiness
- Customer experience labs
Explore sector snapshots on the home page or request a consultation.
Home / Testimonials
Testimonials
Partners and job seekers share how coached connections create measurable results.
- 92% employer satisfaction
- 78% stronger interview confidence
- 65% still in role after 90 days
Candidates arrived prepared for behavioral interview questions and understood shift expectations. Our onboarding team noticed the difference immediately.
We needed reliable attendance during peak season. Work Coach Group’s coaching before day one cut no-shows dramatically.
They helped me translate military experience into a resume that landed interviews in logistics.
Clear partnership terms and reporting made it easy to align classroom outcomes with hiring pipelines.
Case Overview
Team Leadership
Managed and coached a high-performing sales team of 27 agents specializing in telecommunications sales. Implemented targeted training programs that improved conversion rates by 35%.
Sales Excellence
Directed sales strategies for two leading telecommunications contracts, focusing on customer acquisition and retention through phone-based sales channels.
Growth Strategy
Developed and executed innovative sales approaches that significantly increased average revenue per call while maintaining high customer satisfaction scores.
Project Timeline
- 2023 Initiated team restructuring and implemented new sales methodology
- 2024 Scaled operations and expanded team size while maintaining performance metrics
- 2025 Achieved record-breaking sales figures and team performance benchmarks
Performance Metrics
Team Members Onboarded30+
Successfully recruited and trained over 30 sales professionals within 1.5 years
Phone Interactions10,741
Managed over 10,741 phone-based customer interactions with exceptional service quality
Team Size27
Led a team of 27 sales agents to achieve exceptional performance metrics
Sales Generated$537,000+
Accumulated over $537,000 in sales revenue across two telecommunication contracted companies
Timeframe2023 – 2025
Achieved these results in a 1.5-year period, demonstrating consistent performance
Share your story: info@workcoachgroup.com · Call (985) 250-0878
Home / Job Seeker Services
Job Seeker Services
Expert job assistance for your career growth, from resume to offer.
Get your resume professionally reviewed by our team. We help you highlight skills and experience so you stand out. Prepare for interviews with coaching that simulates real conversations and provides actionable feedback.
Our job search experts help you find opportunities that match your background and guide you through applications. Partners bring world-class financial education so you can map your next job to long-term goals.
Resume & profile support
Tailored documents and online profiles aligned to target roles.
Interview coaching
Practice sessions with feedback on answers, presence, and follow-up.
Job search strategy
Weekly action plans, employer research, and application tracking.
Market insights
Trends, wage benchmarks, and industry outlook for informed decisions.
Frequently asked questions
Is there a fee for job seeker services?
Many services are funded through employer and community partnerships. We will explain any costs during intake.
Do you place temporary or permanent roles?
Both. Some employers start with temp-to-hire pathways while others hire directly.
How do I submit my resume?
Use the form below or email info@workcoachgroup.com with your resume attached.
Home / Career Training
Career Training
Take your career to the next level with training programs and mentorship aligned to hiring demand.
Not sure what you want to do? Browse our career guides to learn about industries and job roles. We offer training programs and resources to help you develop skills and advance.
Scholarship funds may be available for eligible participants. Connect with a coach to learn more. Training duration and cost vary by credential; we help you compare options.
Featured pathways
Healthcare fundamentals, warehouse safety & equipment, office technology, and customer experience workshops.
Ask about upcoming cohortsHome / Benefit Navigator
Benefit Navigator
Connect benefits, work, and financial stability with guided navigation.
The Benefit Navigator helps job seekers understand how employment affects benefits and how to plan transitions with confidence. We partner with financial education providers so you can map a new job to future goals.
Sign in to partner portals for personalized dashboards, or contact us for a coached walkthrough.
Work Coach Group does not provide legal or tax advice. Eligibility for public benefits is determined by administering agencies.
Home / News & Service Updates
News & Service Updates
Posted November 23, 2025. Service changes and announcements.
Update Nov 23, 2025
Service changes
We refreshed intake hours for coached job seeker appointments and expanded employer recruitment windows for healthcare clients. See How We Work for the latest process summary.
Event Hiring
Meet employers: virtual info sessions
Join monthly sessions with hiring managers in logistics and healthcare. Register via contact or call (985) 250-0878.
Home / Careers / Work at WCG
Work at WCG
Join a team that builds bridges between talent and opportunity.
We hire career coaches, recruitment specialists, and program coordinators who believe in dignified workforce development. Roles may be hybrid or on-site in Tacoma. Use Apply Now below or Submit Your Resume if you are exploring open coaching and program roles.
Home / Partnerships
Partnerships
Collaborate with Work Coach Group to scale coaching, training, and hiring outcomes.
We partner with clinics, workforce boards, training providers, and community organizations. Partnership requests can include a Statement of Purpose, referral pathways, and co-branded events.
Or email info@workcoachgroup.com directly.
Home / Resources & Guides
Resources & Guides
Tools, links, and downloads for job seekers, employers, and partners.
Job seeker checklist
Resume, references, and interview prep steps before you apply.
View servicesStatement of Purpose
How Work Coach Group bridges workforce potential and organizational excellence.
Read the SOPDVR & Pre-ETS waitlist (PDF)
Washington DSHS resource for Pre-ETS and DVR information.
Open PDFPositions board
Search current openings on our external job board.
Search jobsHome / Contact Us
Contact Us
We love our customers. Visit by appointment during normal business hours.
Work Coach Group
Address: 401 Broadway, Tacoma, WA, USA
Phone: (985) 250-0878
Email: info@workcoachgroup.com
Hours: By appointment
Missed calls reach a professional voicemail. We return messages during business hours. A full phone tree can be added later; voicemail is available now.
Drop us a line using the form or schedule a Zoom conversation through our team.
Home / Event Check-In
Event Check-In
Register attendance for workshops, hiring events, and orientations hosted by Work Coach Group.
Home / Privacy Policy
Privacy Policy
Last updated: October 26, 2024
Jornis Community Engagement PLLC subsidiary Work Coach Group ("we," "us," or "our") operates workcoachgroup.com (the "Service"). This page describes how we collect, use, and disclose personal information.
1. Introduction
We are committed to protecting your privacy and using your information responsibly. By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information we collect
We may collect personal information including name, email, phone, resume/CV, work history, educational background, career goals, and technical usage data such as IP address, browser type, and pages visited.
3. How we use your information
- Provide and maintain our Service
- Communicate about workshops, coaching, and offerings (opt-out anytime)
- Respond to inquiries and personalize content
- Improve the Service and process transactions
4. Legal basis for processing
We process data based on consent, contract performance, and legitimate interests such as improving services and preventing fraud.
5. Data sharing
We do not sell personal information. We may share data with service providers (email platforms, payment processors, scheduling tools) who process data only on our behalf, or when required by law.
6. Your data rights
You may request access, correction, deletion, objection, portability, or withdrawal of consent by contacting support@workcoachgroup.com.
7. Data retention
We retain information only as long as necessary for the purposes described or to meet legal obligations.
8. Children's privacy
The Service is not intended for children under 13. Contact us if you believe we collected such information.
9. Washington State privacy rights
Washington residents may request information about data collection and use, including rights under state privacy laws.
10. Cookies
We use cookies and similar technologies. You may configure your browser to refuse cookies.
11. Changes
We may update this policy and will post revisions here with an updated date.
12. Contact
Questions: support@workcoachgroup.com